What Are You Actually Paying For?

We built Onyx for agencies that want to dial well without making dialing and DID configuration a full-time job. That's what you should be paying for when you buy a dialer.

Many tools out there make you pay extra per month for "enhanced" spam removal. And lower contact rates for the first two weeks after a new number is purchased is just considered "normal." That's not normal. That's a dialer not doing its job.

When you pay for a dialer, you're paying for something that already knows the rules before your agents ever pick up. That means the national DNC registry is checked before the call fires. It means Florida dialing stops at 8 PM and Texas doesn't start until 9 AM, and your dialer knows that automatically. It means your numbers are registered so they don't show up as "Spam Likely." It means the same person hasn't already been called three times today.

At Onyx, all of that is built in. No add-ons. No per-number fees.

Before every outbound campaign dial, we scrub against the national DNC registry — including litigator detection, which triggers an immediate block across every channel. State calling hours are enforced per each lead's home state, including multi-timezone states and state holiday dialing restrictions. Your numbers go through SHAKEN/STIR and CNAM registration at onboarding. And Contact frequency is capped automatically.

None of this requires setup. None of it is a paid tier.

Agencies in this industry are already running on thin margins with real compliance exposure. They don't have time to read a support article to discover their dialer needs manual configuration to avoid getting spam-flagged. And they definitely shouldn't be paying extra for the version that handles it.

A dialer that makes you manage your own compliance isn't protecting you. It's just billing you.