Onyx's Sub-Processors

To help provide our services, Onyx Platform uses a number of sub-processors. The type of data that sub-processors have access to is limited to only what is reasonably necessary to perform the service provided.

​This page provides an up-to-date list of the names and locations of the sub-processors that Onyx Platform engages that process personal data of customers and customers of Onyx Platform Users’ (“Users-of-Users”) websites or services.

Sub-Processor

Location

Purpose

Amazon Web Services, Inc.

USA

Hosting

Atlassian Inc.

USA

Used to track application bugs and project management workflows

DataDog

USA

Observability service for cloud-scale applications

Deepgram

USA

Speech to text AI tooling

ElevenLabs

United Kingdom

AI audio development and features

Github

USA

Open-sourced code hosting

HealthSherpa

USA

Enrollment services

Microsoft Corporation (Azure)

USA

Hosting and artificial intelligence services

National Insurance Producer Registry

USA

Insurance licensing data

Okta, Inc.

USA

Auth0 for multi-factor authentication

SunFireMatrix

USA

Enrollment services

Twilio, Inc.

USA

SMS and Phone functionality

Amazon Web Services, Inc.

USA

Purpose

Hosting

Amazon Web Services, Inc.

USA

Purpose

Hosting

Atlassian Inc.

USA

Purpose

Used to track application bugs and project management workflows

Atlassian Inc.

USA

Purpose

Used to track application bugs and project management workflows

DataDog

USA

Purpose

Observability service for cloud-scale applications

DataDog

USA

Purpose

Observability service for cloud-scale applications

Deepgram

USA

Purpose

Speech to text AI tooling

Deepgram

USA

Purpose

Speech to text AI tooling

ElevenLabs

United Kingdom

Purpose

AI audio development and features

ElevenLabs

United Kingdom

Purpose

AI audio development and features

Github

USA

Purpose

Open-sourced code hosting

Github

USA

Purpose

Open-sourced code hosting

HealthSherpa

USA

Purpose

Enrollment services

HealthSherpa

USA

Purpose

Enrollment services

Microsoft Corporation (Azure)

USA

Purpose

Hosting and artificial intelligence services

Microsoft Corporation (Azure)

USA

Purpose

Hosting and artificial intelligence services

National Insurance Producer Registry

USA

Purpose

Insurance licensing data

National Insurance Producer Registry

USA

Purpose

Insurance licensing data

Okta, Inc.

USA

Purpose

Auth0 for multi-factor authentication

Okta, Inc.

USA

Purpose

Auth0 for multi-factor authentication

SunFireMatrix

USA

Purpose

Enrollment services

SunFireMatrix

USA

Purpose

Enrollment services

Twilio, Inc.

USA

Purpose

SMS and Phone functionality

Twilio, Inc.

USA

Purpose

SMS and Phone functionality