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Compliance without Complexity

Compliance without Complexity

Compliance without Complexity

In today’s regulatory environment, compliance isn’t optional. Onyx gives you the tools to run a secure, compliant, and auditable call center without slowing down your business. Turn compliance into a competitive advantage.

In today’s regulatory environment, compliance isn’t optional. Onyx gives you the tools to run a secure, compliant, and auditable call center without slowing down your business. Turn compliance into a competitive advantage.

In today’s regulatory environment, compliance isn’t optional. Onyx gives you the tools to run a secure, compliant, and auditable call center without slowing down your business. Turn compliance into a competitive advantage.

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Record

Secure Call Recording & Storage

Secure Call Recording & Storage

Automatically record every call and store it securely in the cloud. Recordings are searchable and easy to replay. Every call is transcribed and easy to read.

Automatically record every call and store it securely in the cloud. Recordings are searchable and easy to replay. Every call is transcribed and easy to read.

Secure, Searchable Storage

Calls are stored with encryption and indexed for fast retrieval when you need them.

AI-Powered Transcriptions

Every call is transcribed and easy to review, making audits and coaching simple.

Protect

DNC Integration

DNC Integration

Sync with federal, state, and internal Do Not Call lists. Numbers are automatically scrubbed from dial campaigns. In-call opt-outs are just a click away, and phone numbers can be blocked at any time.

Sync with federal, state, and internal Do Not Call lists. Numbers are automatically scrubbed from dial campaigns. In-call opt-outs are just a click away, and phone numbers can be blocked at any time.

DNC.com integration

Onyx includes access to the DNC.com API for real-time scrubing

Instant Number Blocking

Block unwanted numbers with a single click.

Review

QA Scoring

QA Scoring

Move beyond random sampling. Score every call with structured, auditable QA tools built for regulated sales.

Move beyond random sampling. Score every call with structured, auditable QA tools built for regulated sales.

Custom Scorecards

Upload your own QA criteria and apply it consistently across every policy sale.

Agent Coaching Tools

Flag calls, leave comments, and track performance improvement over time.

Enterprise-Grade Security

Enterprise-Grade Security

Enterprise-Grade Security

Onyx is built to meet the compliance standards your business demands, from data protection to regulatory readiness. Our platform follows strict protocols to safeguard personal health and consumer data, ensuring that your environment remains secure, compliant, and audit-ready.

Onyx is built to meet the compliance standards your business demands, from data protection to regulatory readiness. Our platform follows strict protocols to safeguard personal health and consumer data, ensuring that your environment remains secure, compliant, and audit-ready.

Onyx is built to meet the compliance standards your business demands, from data protection to regulatory readiness. Our platform follows strict protocols to safeguard personal health and consumer data, ensuring that your environment remains secure, compliant, and audit-ready.

Ready to See Onyx Work for You?

Discover how our all-in-one platform can help your agency sell smarter and stay compliant. Schedule your live demo.

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