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Build compliance into the way your team works

Build compliance into the way your team works

Build compliance into the way your team works

Keep call recording, DNC processes, QA scorecards, security, and audit-ready records connected to the workflow instead of adding another system your team has to manage.

Keep call recording, DNC processes, QA scorecards, security, and audit-ready records connected to the workflow instead of adding another system your team has to manage.

Keep call recording, DNC processes, QA scorecards, security, and audit-ready records connected to the workflow instead of adding another system your team has to manage.

Book a demo

Book a demo

Record

Secure Call Recording & Storage

Automatically record every call and store it securely in the cloud. Recordings are searchable and easy to replay. Every call can be transcribed and easy to read.

Secure, Searchable Storage
Calls are stored with encryption and indexed for fast retrieval when you need them.
Al-Powered Transcriptions
Every call can be transcribed and is easy to review, making audits and coaching simple.

Label

DNC Integration

Sync with federal, state, and internal Do Not Call lists. Numbers are automatically scrubbed from dial campaigns. In-call opt-outs are just a click away, and phone numbers can be blocked at any time.

DNC.com integration
Onyx includes access to the DNC.com API for real- time scrubing
Instant Number Blocking
Block unwanted numbers with a single click.

Review

QA Scoring

Move beyond random sampling. Score every call with structured, auditable QA tools built for regulated sales.

Custom Scorecards
Upload your own QA criteria and apply it consistently across every policy sale.
Agent Coaching Tools
Flag calls, leave comments, and track performance improvement over time.

Enterprise-Grade Security

Enterprise-Grade Security

Enterprise-Grade Security

Onyx is built to meet the compliance standards your business demands, from data protection to regulatory readiness. Our platform follows strict protocols to safeguard personal health and consumer data, ensuring that your environment remains secure, compliant, and audit-ready.

Onyx is built to meet the compliance standards your business demands, from data protection to regulatory readiness. Our platform follows strict protocols to safeguard personal health and consumer data, ensuring that your environment remains secure, compliant, and audit-ready.

Onyx is built to meet the compliance standards your business demands, from data protection to regulatory readiness. Our platform follows strict protocols to safeguard personal health and consumer data, ensuring that your environment remains secure, compliant, and audit-ready.

Ready to see Onyx work for you?

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See what agencies achieve on Onyx →