For Medicare Distribution

Build a stronger Medicare business

Build a stronger
Medicare business

on technology you can trust

Onyx brings license-matched routing, scripting, call recording, compliance, and live reporting together. Make every lead more valuable by running on world-class technology built by people who've been in your shoes.

AEP requires a strong technology foundation

The season is short, the rules keep changing, and the sales need to remain compliant. When your dialer, CRM, compliance tools, and analytics share the same robust foundation, you can build a Medicare business that withstands all tests.

MA OEP · Jan 1 – Mar 31

Plan year · service & retention

AEP · Oct 15 – Dec 7

License-matched routing through NIPR.
Route each lead to an eligible agent automatically and reduce the manual checks that slow your team down.
Scripting and compliance.
Put the appropriate script and required steps in front of the agent when the conversation begins.
Audit-ready records.
Keep calls recorded, transcribed, scored, and connected to DNC and QA processes so your team can find the record when it matters.
A dialer built to hold up.
Support your floor with fast connection handling, AMD, transfers, dispositions, and the controls your operation needs during AEP.
Live season reporting.
See contact rate, acquisition cost, and conversion by agent, source, and state while there is still time to act.

What Medicare teams ask before AEP

No problem. We get most agencies up and running within 2 weeks. Depending on your current setup, this might go even faster!
Onyx is built around insurance workflows, including SOA, license-aware routing, dialing-hour controls, call recording, and audit-ready records. Confirm the precise configuration in your walkthrough.

Build your next AEP on technology you can trust