valuable
Get real results
The scale behind the platform
Every year, Onyx powers
500M+
Routing decisions
35M+
Minutes of conversation
8M+
Connections
Between consumers and agents
voice, text, in-person, and AI
Give your team a platform they can count on
Our comprehensive suite of tools and capabilities are a stronger foundation for your people and business.
Dialer & Telephony
Advanced cloud dialer with smart routing, efficient dialing, and powerful controls. Built to handle the demands of modern telesales.
Reporting and Analytics
Real-time dashboards and performance insights that help you track sales, optimize operations, and drive smarter decisions.
CRM
Purpose-built CRM that keeps agents productive with customer profiles, policy data, and workflow tools tailored for insurance.
Call Recordings & Compliance
Automatic call recording, DNC syncing, QA tools, and audit-ready logs to help you stay compliant without slowing down your team.
Lead Management
Intelligent lead distribution with smart routing, licensing logic, custom campaigns, and source-level tracking.
See the results, fast
When you sign up for Onyx, we deliver a personalized onboarding so that
you get the benefits fast. At no extra cost.
Today
Week 1
Week 2
Sign up.
✓ See Onyx in action with a live demo.
✓ Lock in your go-live date.
✓ Kick things off with your launch team.
Implementation.
✓ Align on timelines and milestones.
✓ Bring your instance to life.
✓ Make Onyx yours with custom settings.
Training & Launch.
✓ Empower your team with training.
✓ Establish real-time support channel.
✓ Go live with confidence and support.
Our technology partners
Frequently Asked Questions
How is Onyx Platform different from other CRMs or dialers?
Most CRMs and dialers are either generic, built using dated technology, or they only do one thing. Onyx is purpose-built for phone-based sales in regulated industries. We offer intelligent lead routing, automatic license matching, DNC integration, real-time dashboards, and robust compliance features, all in one platform.
Who is Onyx built for?
Onyx is designed for insurance agencies, FMOs, distribution call centers, and telesales organizations. If your team depends on fast, compliant conversations to convert leads into customers, Onyx is for you.
Do you support Medicare and ACA agencies?
Yes. Onyx is optimized for teams selling Medicare, ACA, life, health, and other individual insurance products. Our platform helps you manage license compliance, call scripts, follow-ups, and reporting with ease.
Can I integrate Onyx with other tools?
Yes. We support integrations with quoting tools, enrollment platforms, lead vendors, and marketing systems. Our team will help ensure your workflows are connected and efficient.
How does pricing work?
We offer flexible pricing for both high-growth and established teams. Plans vary based on usage, number of agents, and required features. Contact us for a custom quote that fits your agency’s needs.
How long does it take to get started?
Most teams are up and running within 1–2 weeks. Our onboarding includes guided setup, data import, custom configurations, and training sessions to get your agents productive from day one.
Do you offer support and training?
Absolutely. Our support team is here to help every step of the way, and we offer onboarding, documentation, and ongoing training to ensure long-term success.
See what your agency looks like on Onyx
